Privacy Policy
This outlines the privacy policy of Saniderm Pakistan, detailing how we collect, use, disclose, and protect your personal information when you interact with our website and services. Your privacy is of utmost importance to us.
Information Collection and Use
Saniderm Pakistan collects personal information through various channels to provide you with a seamless and personalized experience. This information is gathered when you engage with us, including but not limited to:
- Account Creation: When you register for an account on our website.
- Purchases: When you place an order for our products.
- Inquiries: When you contact us for customer support, product information, or any other query.
- Promotions: When you participate in contests, surveys, promotions, or subscribe to our newsletters.
- Website Interaction: Through the use of cookies and tracking technologies as described below.
The types of personal information we may collect include:
- Contact Information: Name, email, phone number, shipping/billing address.
- Payment Information: Payment details (processed securely by third-party gateways).
- Demographic Information: Age, gender (if voluntarily provided).
- Communication Content: Emails and chat logs for service improvement.
We use the collected information primarily to:
- Process and fulfill your orders.
- Manage your account and provide customer support.
- Send order confirmations and shipping updates.
- Communicate product promotions (with your consent).
- Personalize your shopping experience.
- Improve our website, products, and services.
Your Rights Regarding Your Personal Data
You have the following rights:
- Access: Request the personal data we hold about you.
- Correction: Fix inaccurate or incomplete information.
- Deletion: Request deletion of your data (subject to legal retention).
- Opt-Out of Marketing: Unsubscribe via link in our emails or contact support.
- Data Portability: Request data in a structured, machine-readable format.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We use cookies and tracking tools to improve your browsing experience and understand user behavior.
What are Cookies? Small text files placed on your device to help the site function and collect data.
Types of Cookies We Use:
- Essential Cookies: For secure login, cart management, etc.
- Performance & Analytics Cookies: Help us understand how visitors use our site.
- Functionality Cookies: Remember preferences like location or language.
- Advertising Cookies: Deliver relevant ads and limit ad frequency.
By using our site, you consent to our use of cookies. You can control cookie settings through your browser.
Data Security
We implement strong measures to protect your information, including:
- Encryption: SSL/TLS for secure data transmission.
- Access Controls: Limited access to authorized staff and vendors.
- Audits: Regular reviews of our security procedures.
- Secure Servers: Data stored with firewalls and intrusion detection.
While we use best practices, no system can guarantee absolute security.
Links to External Websites
We may provide links to other websites for convenience. Saniderm Pakistan is not responsible for their content or privacy practices. Please review their privacy policies when visiting those sites.
Changes to This Privacy Policy
This policy may be updated periodically. Please check this page for updates. Continued use of our website implies acceptance of any changes.
Contact Us
For questions or privacy-related requests, contact Saniderm Pakistan using the information below:
E-Mail: ecommerce@uniferoz.com
WhatsApp: 0306-6750758
Support Hours:
- Monday – Friday: 9am to 5pm
- Saturday & Sunday: Closed
Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions,
please just send it to support@saniderm.pk
Do I need an account to place an order?
Do I need an account to place an order?
Having an account is not necessary as you can select Checkout as Guest to complete an order without logging in. But by creating an account will enhance your shopping experience by keeping you up to date with newsletters, storing your billing/shipping information, and ensuring faster checkouts.
How can I make an account?
How can I make an account?
Simple instructions to be followed.
Click on the ‘Sign In’ button on the top right-hand corner of the home page Click on the ‘Create an Account’ button at the bottom of the screen.
What to do if I forget my password?
What to do if I forget my password?
- Click Forgot Password
- Enter either the email address or username on the account
- Select Submit
- Check your inbox for a password reset email
- Click on the URL provided in the email and enter a new password
What payment options do I have?
What payment options do I have?
- Cash on Delivery (available nationwide).
- Online payment (Visa Debit/Credit,
- aster Debit/Credit).
- Easy Paisa
- Jazz Cash
Is it safe to shop online with a Debit/Credit Card?
Is it safe to shop online with a Debit/Credit Card?
All payment information on our website is processed on a fully encrypted and secure platform and kept confidential with only authorized personnel.
How to fix payment failure?
How to fix payment failure?
In case of a payment failure, make sure that the payment information you have provided is accurate. If your account has been debited after a payment failure, it is normally refunded to your bank account within 7 business days.You can email us at support@uniferoz.com for any clarification.
How long will it take to receive my order?
How long will it take to receive my order?
Order will be delivered within 6- 7 business days.
What are the delivery charges?
What are the delivery charges?
We are offering free home delivery worth Rs 3500 and above. Delivery charges for KHI are Rs. 180 and for all other cities are Rs. 220.
How do I cancel an order?
How do I cancel an order?
To cancel an order you must contact us ASAP to process the cancellation. Orders usually ship within 24 hours of being placed. Please, cancel your order within one day so it won’t be painful for both of us. For order, please email at info@saniderm.pk